FAQs

Do the jewels go in the water?

Yes, absolutely most of our jewelry is in Stainless Steel and others in Titanium, they absolutely do not rust over time and go in water without any problem.

To clean the jewels put them in a bowl of water and soap for a few minutes or take a shower with the jewels on will clean them just as naturally.

Where are orders sent from?

Some jewelry is handmade and some is lovingly packaged.

The jewels are packed and sent from my home.

The jewelry is sent in protective packaging with a few small gifts and our thank you card.

What are the shipping times for your products?

We take 1.2 days to process your order then delivery is made within 3.4 days (indicative time).

We ship worldwide.

Is a return or refund possible?

No, we do not offer returns or refunds.

On the other hand, if your package arrives damaged or has not yet been sent, we will reimburse you.

If package damaged: Please send us an email to: Lunahpariscontact@gmail.com with the photo of the damaged product and your order number.

We will contact you shortly.